
Vertex, Inc.
Vertex, Inc. | Security and Compliance Trust Center
Everything you need to complete your security review is here. Browse documents, certifications, and compliance details with confidence. Our Trust Center is regularly updated to reflect the latest audit results, and subprocessor disclosures.
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Our Philosophy
At Vertex, information security is about earning and maintaining your trust. We protect customer data and the reliability of our services through security practices that are built into how we design, operate, and run our technology every day. Our approach is risk‑based and practical, focusing on what matters most to our customers while supporting innovation and business growth. We continuously monitor the evolving threat landscape, stay current on emerging security technologies, and improve our controls to address new risks as they arise, guided by strong governance, clear accountability, and ongoing improvement.
Coming Soon
Vertex regularly completes independent audits and security assessments as part of our annual assurance and compliance calendar. As these reviews are finalized, we will publish updates and supporting m
Quick Summary
One or more annual third-party audit(s)
Annual third-party penetration testing
Has a disaster recovery plan
Subprocessors list available
Has cyber insurance
Will enter into a DPA
Deletes customer data on request
Has an API available
Uses a centralized IAM solution (SSO) to manage employee access
Has a status page
Has a privacy policy
Documents & Knowledge Base FAQs
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