Vertex, Inc.

Vertex, Inc.

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Vertex, Inc. | Security and Compliance Trust Center

Everything you need to complete your security review is here. Browse documents, certifications, and compliance details with confidence. Our Trust Center is regularly updated to reflect the latest audit results, and subprocessor disclosures.


Badges

ccpa
CCPA
eu ai act
EU AI Act

Announcements

Contact Information

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Please reach out to GRC@vertexinc.com with any questions or requests.


Security Announcements

Security Announcements

Vertex may periodically publish security‑related announcements to keep customers informed of material updates to our security posture, practices, or risk environment. This section is intended to provide timely, transparent communication when changes or events may be relevant to our customers.



Our Philosophy

At Vertex, information security is about earning and maintaining your trust. We protect customer data and the reliability of our services through security practices that are built into how we design, operate, and run our technology every day. Our approach is risk‑based and practical, focusing on what matters most to our customers while supporting innovation and business growth. We continuously monitor the evolving threat landscape, stay current on emerging security technologies, and improve our controls to address new risks as they arise, guided by strong governance, clear accountability, and ongoing improvement.

Coming Soon

Vertex regularly completes independent audits and security assessments as part of our annual assurance and compliance calendar. As these reviews are finalized, we will publish updates and supporting m


Quick Summary

One or more annual third-party audit(s)

Annual third-party penetration testing

Has a disaster recovery plan

Subprocessors list available

Has cyber insurance

Will enter into a DPA

Deletes customer data on request

Has an API available

Uses a centralized IAM solution (SSO) to manage employee access

Has a status page

Has a privacy policy


Documents & Knowledge Base FAQs


Subprocessors
5

Subprocessor
Location of Processing
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